Subject: New Reply Received - Re: ﻿Your partial cancellation has been processed
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 12 Nov 2020 18:33:14 +0000

Hi Meshari Abdullah Alshudukhi,  The customer has responded to the ticket.  Re: Your partial cancellation has been processed  Ticket comment <div>Dear Max Support, </div>
<div id="yMail_cursorElementTracker_1605188003108">I'm sorry to say this but my experience with Max online is disappointing. </div>
<div id="yMail_cursorElementTracker_1605190232601"><br></div>
<div id="yMail_cursorElementTracker_1605190232713">First, the main item I ordered was canceled the following day from order payment. </div>
<div id="yMail_cursorElementTracker_1605190336403"><br></div>
<div id="yMail_cursorElementTracker_1605190256886">Secondly, the remaining item was delivered NOT THE SAME AS I ORDERED AND PAID. MEANING DIFFERENT ITEM. </div>
<div id="yMail_cursorElementTracker_1605190326349"><br></div>
<div id="yMail_cursorElementTracker_1605190426208">Kindly see attached PHOTOS for your kind reference. </div>
<div id="yMail_cursorElementTracker_1605190461790"><br></div>
<div id="yMail_cursorElementTracker_1605190462632">Any advice how do I change it? Or even get my refund? </div>
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<img id="ymail_attachmentId8ee3fe69-babd-4e2b-8522-749d7367bb61" class="inline-image-global inlined-image-cid-8ee3fe69-babd-4e2b-8522-749d7367bb61" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE2NTgyODE2NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.b2SrUk_nL8Sq9f0n7piynEgK9TQIAAS71Sw5Mr8zpQo" style="width:100%;max-width:800px"><br>
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<img id="ymail_attachmentId4ca0098a-f710-4446-b251-19c5dd06b82b" class="inline-image-global inlined-image-cid-4ca0098a-f710-4446-b251-19c5dd06b82b" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE2NTgyODE2OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.lgRQNz8BuNL_P3VprF6Ss5I7lULPmaRhN3ygGEhVtis" style="width:100%;max-width:800px"><br>
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<div id="yMail_cursorElementTracker_1605190514914">Thank you. </div>
<div id="yMail_cursorElementTracker_1605190326465">
<br><br><div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
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<div>On Thu, Nov 12, 2020 at 12:39 PM, Max</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv6460353966"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
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<div class="yiv6460353966yqt7528159584" id="yiv6460353966yqtfd07034">
<div dir="ltr">Hi Ghufel,</div>
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<div dir="ltr" id="yMail_cursorElementTracker_1605205718625">We thank you for contacting us.<br><br>We are sorry to hear that you want to cancel your order and you can inform us about the reason, if any.<br>Your order has been shipped and is on its way to you and we cannot cancel it after that.<br><br>Here's what you need to do to cancel:<br>When the shipping partner contacts you to deliver the order, you can inform him that you no longer want it.<br><br>We look forward to serving you later.<br><br>Do not hesitate to contact us with any inquiries.<br><br>Your friends<br>Support Team.<br>
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</div></div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1676111