Subject: Ticket Assigned - Re: We’ve received your return request.
From: Home Box <[email-masked]>
To: [email-masked]
Date: Mon, 31 May 2021 07:23:18 +0000

Hi Abdul Saboor,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: We’ve received your return request.  Please confirm when the refund will be back on my card - thanks

--
Sarah Jones
+971 (0) 56 1151 290

From: "support=[email-masked]" <support=[email-masked]> on behalf of Home Box <[email-masked]>
Reply-To: "[email-masked]" <[email-masked]>
Date: Thursday, 27 May 2021 at 2:28 PM
To: Sarah Jones <[email-masked]>
Subject: We’ve received your return request.

Here’s what you need to do next.

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Living<https://www.homeboxstores.com/ae/en/department/hbxlivingroom?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en> Dining<https://www.homeboxstores.com/ae/en/department/hbxdiningroom?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en> Bedroom<https://www.homeboxstores.com/ae/en/department/hbxbedroom?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en> Kids<https://www.homeboxstores.com/ae/en/department/hbxkidsandyouth?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en> Bathroom<https://www.homeboxstores.com/ae/en/department/hbxbathroom?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en> Kitchen<https://www.homeboxstores.com/ae/en/department/hbxkitchen?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en> Furniture<https://www.homeboxstores.com/ae/en/department/hbxfurniture?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en> Home Dècor<https://www.homeboxstores.com/ae/en/department/hbxdecorandfurnishings?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>

We’ve received your return request.

Hi Sarah Jones, thank you for getting in touch with us. Here’s how your return 1000977824 for order 9663893139 will work.
Our delivery partner will pick up your return in around 2-5 business days.
Order Details

Item

Description

Total Price
[https://184d486b58226e90181e-1030a7e145f7b71939e12a1066ee4233.lmsin.net/160827606-ALKDJI-45-HBX1891018_01-150.jpg]
HOME BOX
Sanity Rectangular Net Shelf - Medium
Color: Multicolour
Quantity: 1
AED 27.55
[https://184d486b58226e90181e-1030a7e145f7b71939e12a1066ee4233.lmsin.net/160827609-ALKDJI-40-HBX1891018_01-150.jpg]
HOME BOX
Sanity Rectangular Shelf
Color: Multicolour
Quantity: 1
AED 41.8

Total
AED 69.35
[https://i1.lmsin.net/website_images/ae/static-pages/returns/box.png]
1. Box up your return

Please include the invoice, price tags and any warranty information.
[https://i1.lmsin.net/website_images/ae/static-pages/returns/return.png]
2. Hand over your return

Our delivery partner will pick it up from your doorstep.
[https://i1.lmsin.net/website_images/ae/static-pages/returns/refund.png]
3. Receive your refund

This will be issued after we receive your products in our warehouse and conduct a quality check.

Here's how your refund works:

  *   If you’ve paid by Cash on Delivery, your refund will be credited to your My Credit balance under your account.
  *   Refunds to your Credit Card or Debit Card may take 4-15 business days to process.
  *   Refunds for any Shukrans, Gift Cards or Return Vouchers you’ve spent will also be credited to your My Credit balance.

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