Subject: New Reply Received - Re: Your refund is on its way
From: Home Box <[email-masked]>
To: [email-masked]
Date: Mon, 10 May 2021 09:44:52 +0000

Hi Abdul Saboor,  The customer has responded to the ticket.  Re: Your refund is on its way  Ticket comment <div dir="ltr">Hi,</div>
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<div dir="ltr">Thanks for your response. However that is why I contacted you as it was processed on 25th and 15 days has already passed. So at this point you’ll have to look into it with your bank. It should have been refunded already by now.</div>
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<div dir="ltr">Kindly,</div>
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<div dir="ltr">Nelly Lamy </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 10 May 2021, at 07:41, Home Box &lt;[email-masked]&gt; wrote:<br><br>
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<div>Hi Missnlamy,<br><br><br>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We would like to inform you that we have processed the refund of amount (AED369) on (25/4/2021) and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.</div>
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<div dir="ltr">We thank you for your understanding and cooperation. <br><br>Feel free to reach out to us if you need any further assistance.</div>
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<div>Your Friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2553235