Subject: Ticket Assigned - Conversation with Nadia
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sat, 08 May 2021 03:08:28 +0000

Hi Abdul Saboor,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Nadia Nadia                    Hi           06:39 AM, 08th May                     Nadia                    6959336484 order# is this           06:39 AM, 08th May                     Nadia                    May I know the status           06:39 AM, 08th May                     Nadia                    First I got this msg           06:40 AM, 08th May                     Nadia                             06:41 AM, 08th May                     Nadia                    Than I got this msg that it's not processed           06:41 AM, 08th May                     Nadia                             06:41 AM, 08th May                     Nadia                    But I got my money deducted           06:41 AM, 08th May                   Abdulsaboor                   Hi Nadia , I am Abdulsaboor, Please allow me one moment while I look up the status . This may take a minute or two.           06:56 AM, 08th May                   Abdulsaboor                   We sincerely apologize for the inconvenience caused to you however, we have checked and it appears that the following order number: (9659335520) was not placed successfully. Whenever this happens our system tries to capture the payment again automatically, in this case, as we can the payment was captured again and a new order was placed successfully which is: (9659336484).   The payment has been captured only once from your account which is for the new successfully placed order.  Once this order has been shipped out you will receive an email notification for the same containing the tracking details.           07:04 AM, 08th May                   Abdulsaboor                   Is there anything else I can assist you with today?           07:06 AM, 08th May                     Nadia                    No thanks           07:07 AM, 08th May                   Abdulsaboor                   Please feel free to come back and chat with us if you have any queries in the future. My name is Abdulsaboor and have a wonderful day!           07:08 AM, 08th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2541454