Subject: Ticket Assigned - Re: We’ve received your return request.
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 08 Feb 2021 11:21:18 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: We’ve received your return request.  Kindly need your assistance
as no one call me to receive   my package although i receive  two orders that  make after the return request

Get Outlook for iOS<https://aka.ms/o0ukef>
________________________________
From: support=[email-masked] <support=[email-masked]> on behalf of Max Fashion <[email-masked]>
Sent: Thursday, January 28, 2021 8:23:38 PM
To: Sherin Elhaddad <[email-masked]>
Subject: We’ve received your return request.

Here’s what you need to do next.

[Max logo]<https://www.maxfashion.com/eg/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_EG_en>
Download our apps now
[ios icon]<https://itunes.apple.com/eg/app/id1161312751?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_EG_en>      [android icon] <https://play.google.com/store/apps/details?id=com.landmarkgroup.maxstores&referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_EG_en>
iPhone<https://itunes.apple.com/eg/app/id1161312751?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_EG_en>  Android<https://play.google.com/store/apps/details?id=com.landmarkgroup.maxstores&referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_EG_en>

Women<https://www.maxfashion.com/eg/en/department/women?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_EG_en> Men<https://www.maxfashion.com/eg/en/department/men?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_EG_en> Girls<https://www.maxfashion.com/eg/en/department/girls?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_EG_en> Boys<https://www.maxfashion.com/eg/en/department/boys?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_EG_en> Shoes<https://www.maxfashion.com/eg/en/department/shoes?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_EG_en> Inspiration<https://www.maxfashion.com/eg/en/inspiration?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_EG_en>

We’ve received your return request.

Hi Sherin Elhaddad, thank you for getting in touch with us. Here’s how your return 1000480158 for order 2000873629 will work.
Our delivery partner will pick up your return in around 3-5 business days.

Order Details

Item

Description

Total Price

[https://lmsin.net/cdn-cgi/image/h=150,w=150,q=90,fit=cover/https://3ecf0162ec16d2dc8f18-fd9472f10317a31c2bce51f193fe8bda.ssl.cf3.rackcdn.com/max/WN20BS1009BLUEDARK-WN20BS1009-MXWIN20160820_01-2100.jpg]
MAX
Solid Collared Shirt and Full Length Pyjama Set
Color: Blue
Size: M
Quantity: 1
EGP 430

Total   EGP 430
[https://i1.lmsin.net/website_images/ae/static-pages/returns/box.png]
1. Box up your return

Please include the invoice, price tags and any warranty information.

[https://i1.lmsin.net/website_images/ae/static-pages/returns/return.png]
2. Hand over your return

Our delivery partner will pick it up from your doorstep.

[https://i1.lmsin.net/website_images/ae/static-pages/returns/refund.png]
3. Receive your refund

This will be issued after we receive your products in our warehouse and conduct a quality check.

Here's how your refund works:

  *   If you’ve paid by Cash on Delivery, your refund will be credited to your My Credit balance under your account.
  *   Refunds to your Credit Card or Debit Card may take 4-15 business days to process.
  *   Refunds for any Shukrans, Gift Cards or Return Vouchers you’ve spent will also be credited to your My Credit balance.

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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2047496