Subject: New Reply Received - late collection
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 07 Feb 2021 04:30:39 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  The customer has responded to the ticket.  late collection  Ticket comment <div class="WordSection1">
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US'>Please note that your courier person have not given any receipt to me during the time of collection and also please check the items
 online which is stating that 02 items have been returned.</span></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US'>See the screenshot below as well as attached herein.</span></div>
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<img width="562" height="120" style="width:5.8541in;height:1.25in" id="Picture_x0020_3" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE5MDI5MDg3NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.cHohNJi1GftP3BF86SyqtFdcNo-lORSex54C0oOMVTc"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US'></span>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US'>Let me know when you will refund my balance amount of AED 70 back to my credit card…..????</span></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US'>Regards,</span></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US'>Sangita</span></div>
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<div>From:<span lang="EN-US" style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Babyshop &lt;[email-masked]&gt;
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<b>Sent:</b> 05 February 2021 14:14<br>
<b>To:</b> Sangita Shetty &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#1960677] - late collection</span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:blinkmacsystemfont">Hi Sangita,<br>
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Thank you for reaching out to us and giving us the opportunity to serve you.<br>
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We would like to inform you that we have processed the refund of amount (AED 24.40) on (1/29/21 12:15 PM) as we can see that we have recieved one item only kindly check again and provide us the receipt of collection from courier team.<br>
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We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.<br>
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Your Friends,<br>
The Support Team</span></div>
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<span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>1960677:1125156</span><span style="font-size:10.5pt;font-family:blinkmacsystemfont">
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Attachments :
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  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1960677