Subject: Ticket Assigned - Conversation with Funny Birdie
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 06 Feb 2021 14:24:00 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Funny Birdie Funny Birdie                    Hello           06:13 PM, 06th Feb                   Bot                   أهلا مرة أخرى!           06:13 PM, 06th Feb                     Funny Birdie                    9633667183           06:13 PM, 06th Feb                     Funny Birdie                    Pls cancel my order           06:14 PM, 06th Feb                   Yahya                   Hi, Thank you for contacting us.my name is Yahya, How may I help you?           06:16 PM, 06th Feb                     Funny Birdie                    Cancel my order pls           06:16 PM, 06th Feb                   Yahya                   May I request you to please stay on-hold while I retrieve the information.           06:18 PM, 06th Feb                   Yahya                   sorry we would like to inform you that we can not cancel the order due the order has been shipped           06:19 PM, 06th Feb                   Yahya                   you can inform the courier team that you do not want the order when they contact you for delivery           06:19 PM, 06th Feb                     Funny Birdie                    #9633667183           06:20 PM, 06th Feb                     Funny Birdie                    but it’s showing processing           06:20 PM, 06th Feb                     Funny Birdie                    Could you please check again           06:20 PM, 06th Feb                   Yahya                   sorry we would like to inform you that we can not cancel the order due the order has been shipped as i informed you earlier           06:23 PM, 06th Feb                   Yahya                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:23 PM, 06th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2064004