Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 06 Feb 2021 09:38:36 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           01:29 PM, 06th Feb                   Bot                   Hi again!           01:29 PM, 06th Feb                     User                    I want to know why my refund isnt back to my card           01:30 PM, 06th Feb                     User                    I do not want a voucher           01:30 PM, 06th Feb                   Yahya                   Hi, Thank you for contacting us.my name is Yahya, How may I help you?           01:31 PM, 06th Feb                   Yahya                   please provide us the order number to do the needful           01:32 PM, 06th Feb                   Yahya                   Are you still with us???           01:33 PM, 06th Feb                     User                    Yes           01:33 PM, 06th Feb                     User                    82
 32159260           01:34 PM, 06th Feb                   Yahya                   May I request you to please stay on-hold while I retrieve the information.           01:35 PM, 06th Feb                     User                    Sure           01:35 PM, 06th Feb                   Yahya                   We would like to inform you that you can use the voucher any time in your next order           01:36 PM, 06th Feb                   Yahya                   Are you still with us???           01:38 PM, 06th Feb                   Yahya                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           01:38 PM, 06th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2062485