Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 06 Feb 2021 09:30:54 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    hi           01:16 PM, 06th Feb                   Yahya                   Hi, Thank you for contacting us.my name is Yahya, How may I help you?           01:18 PM, 06th Feb                     User                    I ordered 2 shoes to be collected from ajman city centre, but it shows it will be collected from MINUTES shop?           01:19 PM, 06th Feb                   Yahya                   Please accept our apologise for inconvenience caused.           01:20 PM, 06th Feb                   Yahya                   Could you please share your order id so that I can assist you further.           01:20 PM, 06th Feb                   Yahya                   Are you still with us???           01:21 PM, 06th Feb                     User                    ok           01:21 PM, 06th Feb                     Us
 er                    i didnt finish the order yet           01:22 PM, 06th Feb                   Yahya                   We would like to inform you that the time of the collection is 2-3 days           01:25 PM, 06th Feb                   Yahya                   Are you still with us???           01:27 PM, 06th Feb                     User                    I just want to confirm from which shop inside city centre ajman I can collect my order?           01:27 PM, 06th Feb                   Yahya                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           01:27 PM, 06th Feb                   Yahya                   We would like to inform you that you can collect the order from the place which you place it during the time of placing order           01:28 PM, 06th Feb                     User                    and if I want to return or refund because Im not sure a
 bout the right size           01:29 PM, 06th Feb                   Yahya                   We would like to inform you that you can place return request for the item           01:30 PM, 06th Feb                     User                    ok thanx           01:30 PM, 06th Feb                   Yahya                   have a great day           01:30 PM, 06th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2062462