Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 06 Feb 2021 09:13:33 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hey i wanted to ask you guys if i can exchange my baby bag bought yesterday from Sahara centre branch to any of your branches or not ?           01:05 PM, 06th Feb                   Yahya                   Hi, Thank you for contacting us.my name is Yahya, How may I help you?           01:06 PM, 06th Feb                   Yahya                   Please accept our apologise for inconvenience caused.           01:07 PM, 06th Feb                     User                    Actually i wanted to ask you if i can exchange any of your product bought from sahara centre yesterday to any other branch of your brand or not ?           01:07 PM, 06th Feb                   Yahya                   We would like to inform you that nowadays there is no exchange through centerpoint but you can return the item           01:07 
 PM, 06th Feb                     User                    If i return then i will cash back ?           01:08 PM, 06th Feb                     User                    get*           01:08 PM, 06th Feb                     User                    And from same branch or any other branch as well ?           01:09 PM, 06th Feb                   Yahya                   YES you will get the refund back on the store           01:10 PM, 06th Feb                     User                    shud i return it to the same branch I bought or anywhere possible for me ?           01:11 PM, 06th Feb                   Yahya                   you can return to any store of centerpoint           01:13 PM, 06th Feb                   Yahya                   Are you still with us???           01:13 PM, 06th Feb                   Yahya                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.       
     01:13 PM, 06th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2062369