Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 06 Feb 2021 08:22:44 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    I had bought two jeans yesterday from the store. Will I get a my refund? Or do I need to take something else for the amount?           12:11 PM, 06th Feb                   Yahya                   Hi, Thank you for contacting us.my name is Yahya, How may I help you?           12:12 PM, 06th Feb                     User                    I had bought two jeans yesterday from the store. Will I get a my refund? Or do I need to take something else for the amount?           12:13 PM, 06th Feb                   Yahya                   We would like to inform you that if you return the items through the store you cna get the refund cash           12:15 PM, 06th Feb                     User                    Thank you           12:16 PM, 06th Feb                     User                    is there any way I can try the product at the store?           12:16 PM, 06th Feb                     User                    Because it’s really difficult to get the exchange and then go back home and then come again for the exchange           12:16 PM, 06th Feb                     User                    can I exchange it in any store? Or from the particular store I bought?           12:17 PM, 06th Feb                   Yahya                   Please accept our apologise for inconvenience caused.           12:19 PM, 06th Feb                   Yahya                   We would like to inform you that we can not do that the the refund will return to your account automatically and you can place a new order           12:20 PM, 06th Feb                   Yahya                   Are you still with us???           12:21 PM, 06th Feb                   Yahya                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           12:22 PM, 06th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2062137