Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 06 Feb 2021 08:21:04 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with  User User                    HI, Good Day  I have been trying to make a purchase using the Tabby option, unfortunately it keeps failing, is there an issue going on with the system ?           12:11 PM, 06th Feb                   Yahya                   Hi, Thank you for contacting us.my name is Yahya, How may I help you?           12:12 PM, 06th Feb                     User                    I really need to make the purchase urgently as Items go out of stock very soon           12:12 PM, 06th Feb                     User                    Would apricate your help Mr. yahya           12:12 PM, 06th Feb                   Yahya                   Please delete the application, restart the device, then install the application again, and if the same problem recurs, please contact us again           12:14 PM, 06th Feb                     
 User                    I am on a PC           12:14 PM, 06th Feb                     User                    using the browser           12:14 PM, 06th Feb                     User                    I have done everything possible           12:14 PM, 06th Feb                     User                    application / browser           12:14 PM, 06th Feb                     User                    clearing cache           12:14 PM, 06th Feb                     User                    different browsers           12:14 PM, 06th Feb                     User                    each and everything possible has been done           12:15 PM, 06th Feb                   Yahya                   please give me some time will escalate your concern to the relevant team and will get back to you on email           12:18 PM, 06th Feb                     User                    okay           12:18 PM, 06th Feb                   Yahya                   It was a pleasure to assist you. Thank you for
  shopping with us.  Have a wonderful day.           12:20 PM, 06th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2062129