Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 06 Feb 2021 08:06:33 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           12:03 PM, 06th Feb                   Bot                   Hi again!           12:03 PM, 06th Feb                     User                    I just ordered           12:03 PM, 06th Feb                   Yahya                   Hi, Thank you for contacting us.my name is Yahya, How may I help you?           12:03 PM, 06th Feb                     User                    My order number 9633645489.           12:04 PM, 06th Feb                     User                    I want to know if it’s confirmed           12:04 PM, 06th Feb                     User                    because I receive two emails           12:04 PM, 06th Feb                   Yahya                   May I request you to please stay on-hold while I retrieve the information.           12:04 PM, 06th Feb                     User                    Ok           12:04 PM, 06th Feb                     User                    One email says that it was confirmed and the other saying it’s not confirmed           12:05 PM, 06th Feb                   Yahya                   We would like to inform you that as we can see that your order has been placed successfully within other order no 9633653004           12:05 PM, 06th Feb                     User                    Ok thank you           12:06 PM, 06th Feb                   Yahya                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:06 PM, 06th Feb                   Yahya                   have a great day           12:06 PM, 06th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2062083