Subject: Ticket Assigned - Conversation with Pumping Grapes
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 06 Feb 2021 08:06:03 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Pumping Grapes Pumping Grapes                    Hi           11:53 AM, 06th Feb                   Yahya                   Hi, Thank you for contacting us.my name is Yahya, How may I help you?           11:54 AM, 06th Feb                     Pumping Grapes                    Hi           11:54 AM, 06th Feb                     Pumping Grapes                    Order #9632417846           11:54 AM, 06th Feb                     Pumping Grapes                    pls update           11:54 AM, 06th Feb                     Pumping Grapes                    where is my order           11:54 AM, 06th Feb                   Yahya                   May I request you to please stay on-hold while I retrieve the information.           11:54 AM, 06th Feb                     Pumping Grapes                    Ok           11:55 AM, 06th Feb            
        Yahya                   Please accept our apologise for inconvenience caused.           11:56 AM, 06th Feb                   Yahya                   We would like to inform you that we will contact the concern team to do the needful as soon as possible           11:56 AM, 06th Feb                   Yahya                   please give me some time will escalate your concern to the relevant team and will get back to you on email           11:56 AM, 06th Feb                     Pumping Grapes                    No need           11:58 AM, 06th Feb                     Pumping Grapes                    I would like to cancel my order and refund my cash           11:59 AM, 06th Feb                   Yahya                   Please accept our apologise for inconvenience caused. we would like to inform you that we will escalate your           12:00 PM, 06th Feb                   Yahya                   case to make an urgent delivery           12:00 PM, 06th Feb                     Pu
 mping Grapes                    no need           12:00 PM, 06th Feb                   Yahya                   Please accept our apologise for inconvenience but we can not cancel the order after shipment but you can inform the courier team that you do not want the order when they contact you for delivey           12:02 PM, 06th Feb                   Yahya                   do you have any other query  could i assist you with ???           12:03 PM, 06th Feb                   Yahya                   Are you still with us???           12:04 PM, 06th Feb                   Yahya                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           12:05 PM, 06th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2062080