Subject: Ticket Assigned - Conversation with Squeaking Basketball
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 05 Feb 2021 13:04:20 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Squeaking Basketball Squeaking Basketball                    Hello           04:55 PM, 05th Feb                   Bot                   أهلا مرة أخرى!           04:55 PM, 05th Feb                     Squeaking Basketball                    Im in duty now...           04:55 PM, 05th Feb                     Squeaking Basketball                    English pls           04:55 PM, 05th Feb                   Yahya                   Hi, Thank you for contacting us.my name is Yahya, How may I help you?           04:55 PM, 05th Feb                     Squeaking Basketball                    Hi           04:56 PM, 05th Feb                   Yahya                   How may I help you?           04:56 PM, 05th Feb                     Squeaking Basketball                    It's rejected without my concern? What's happening splash? Since last night i am really disappointed.I was expecting my order not for myself it's for my younger sister. i know it easy to place an order but the satisfaction of ur customer is should be priority right.?  The last msg           04:56 PM, 05th Feb                   Yahya                   Please accept our apologise for inconvenience caused.           04:57 PM, 05th Feb                   Yahya                   Could you please share your order id so that I can assist you further.           04:57 PM, 05th Feb                     Squeaking Basketball                             04:57 PM, 05th Feb                     Squeaking Basketball                    Items from Order 9632647384 AWB FP020221000472 are out for delivery today, please be available to receive it. Track it https://splashgcc.app.link/e/WhpBDHAEzdb.           04:58 PM, 05th Feb                   Yahya                   May I request you to please stay on-hold while I retrieve the information.           04:58 PM, 05th Feb                     Squeaking Basketball                    Ok pls.           04:58 PM, 05th Feb                     Squeaking Basketball                    Bcause im in duty..           04:58 PM, 05th Feb                   Yahya                   We would like to inform you that after verifying the matter, it became clear to us that the shipping team tried to reach you to deliver the order, but did not find any response.           04:59 PM, 05th Feb                     Squeaking Basketball                    No one called me           04:59 PM, 05th Feb                   Yahya                   Therefore, the products were returned to us, please order again           05:00 PM, 05th Feb                     Squeaking Basketball                    The price os diffent now.           05:00 PM, 05th Feb                     Squeaking Basketball                    Yesterday i received wrong items..then it was rejected without my concern..           05:01 PM, 05th Feb                   Yahya                   Please accept our apologise for inconvenience caused. we would like to inform you that the order has been cancelled and it has been return so we can not deliver it again           05:01 PM, 05th Feb                   Yahya                   do you have any other query  could i assist you with???           05:01 PM, 05th Feb                     Squeaking Basketball                    So what to do now???           05:02 PM, 05th Feb                   Yahya                   you can place new order           05:02 PM, 05th Feb                     Squeaking Basketball                    Pls refund.           05:02 PM, 05th Feb                     Squeaking Basketball                    I don't want to order.           05:02 PM, 05th Feb                     Squeaking Basketball                    Also have 30 dhs refund pls bring all together.           05:03 PM, 05th Feb                   Yahya                   refund will be initiate in your account within 4-15 days           05:03 PM, 05th Feb                     Squeaking Basketball                    Ok.           05:03 PM, 05th Feb                   Yahya                   have a great time           05:03 PM, 05th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2059974