Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 05 Feb 2021 12:57:57 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                             04:51 PM, 05th Feb                     User                    I would like to cancel this order please           04:51 PM, 05th Feb                   Yahya                   Hi, Thank you for contacting us.my name is Yahya, How may I help you?           04:53 PM, 05th Feb                   Yahya                   Could you please share your order id so that I can assist you further.           04:53 PM, 05th Feb                     User                    Sure           04:53 PM, 05th Feb                     User                             04:55 PM, 05th Feb                   Yahya                   Are you still with us???           04:55 PM, 05th Feb                     User                    Yes?           04:55 PM, 05th Feb                   Yahya                   please provide us the order
  number to do the needful           04:56 PM, 05th Feb                   Yahya                   Are you still with us???           04:57 PM, 05th Feb                   Yahya                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           04:57 PM, 05th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2059959