Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 05 Feb 2021 12:25:02 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           04:17 PM, 05th Feb                   Bot                   Hi again!           04:17 PM, 05th Feb                     User                    I want to follow up my return           04:17 PM, 05th Feb                     User                    Nobody is coming to take my return           04:18 PM, 05th Feb                   Yahya                   Hi, Thank you for contacting us.my name is Yahya, How may I help you?           04:19 PM, 05th Feb                   Yahya                   Please accept our apologise for inconvenience caused.           04:19 PM, 05th Feb                   Yahya                   Could you please share your order id so that I can assist you further.           04:19 PM, 05th Feb                     User                    With order number 6263083461           04
 :20 PM, 05th Feb                     User                    Hi           04:21 PM, 05th Feb                   Yahya                   May I request you to please stay on-hold while I retrieve the information.           04:21 PM, 05th Feb                     User                    Please kindly, thank you           04:22 PM, 05th Feb                   Yahya                   We would like to inform you that the coureir team tried to collect your items 4 times but there was no response           04:23 PM, 05th Feb                   Yahya                   Are you still with us???           04:24 PM, 05th Feb                   Yahya                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           04:24 PM, 05th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2059826