Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 04 Feb 2021 16:07:44 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           07:59 PM, 04th Feb                     User                    I didn't get my shukran points           07:59 PM, 04th Feb                   Yahya                   Hi, Thank you for contacting us.my name is Yahya, How may I help you?           08:01 PM, 04th Feb                   Yahya                   Are you still with us???           08:04 PM, 04th Feb                   Yahya                   We see that you are in touch regarding the Shukran points you have acquired from your recent purchases from our website.  We would like to know that your Shukran Points have already been added to your Shukran account. However, you will not be able to use these Points for the next 14 days. This count starts 14 days from the date your items were delivered to your last purchase.  Please note that it wil
 l take up to 14 days for the Shukran Points you have earned from your purchases to be reflected in your Shukran account.           08:04 PM, 04th Feb                   Yahya                   Are you still with us???           08:07 PM, 04th Feb                   Yahya                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           08:07 PM, 04th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2057652