Subject: Ticket Assigned - Conversation with Cold Fire
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 04 Feb 2021 12:04:18 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Cold Fire Cold Fire                    Hii           03:50 PM, 04th Feb                     Cold Fire                    U gone??           03:51 PM, 04th Feb                     Cold Fire                    I order a dress by cash on delivery..now the problem is the dress is not correct fit..and I want to exchange it           03:52 PM, 04th Feb                     Cold Fire                    And I chek again in the Centrepoint online but the dress is out of stok now           03:52 PM, 04th Feb                     Cold Fire                    So my question is can I go to directly to any centr point shop nearest me and can I take another one ( not same models) from the shop           03:53 PM, 04th Feb                   Yahya                   Hi, Thank you for contacting us.my name is Yahya, How may I help you?           03:53 PM, 
 04th Feb                     Cold Fire                    Did u see my messages?           03:54 PM, 04th Feb                   Yahya                   Please accept our apologise for inconvenience caused.           03:54 PM, 04th Feb                     Cold Fire                    No prblm           03:54 PM, 04th Feb                   Yahya                   We would like to inform you that we are rewlly sorry exchange mode in not available nowadays but you can return it           03:55 PM, 04th Feb                     Cold Fire                    Ya its out of stock           03:55 PM, 04th Feb                     Cold Fire                    So can I take any other dress with this cash??           03:55 PM, 04th Feb                     Cold Fire                    From online           03:56 PM, 04th Feb                     Cold Fire                    U there??           03:57 PM, 04th Feb                   Yahya                   you can get your refund as a cash if you retur
 n it to the stroe           03:57 PM, 04th Feb                     Cold Fire                    Ok           03:57 PM, 04th Feb                   Yahya                   and you can take another one           03:58 PM, 04th Feb                   Yahya                   do you have any other query ???           03:58 PM, 04th Feb                     Cold Fire                    No nothing           03:58 PM, 04th Feb                     Cold Fire                    I alredy applied for a cancel request           03:58 PM, 04th Feb                     Cold Fire                    sorry return request           03:58 PM, 04th Feb                     Cold Fire                    But today I will go to nearby my shop and take the cash           03:59 PM, 04th Feb                     Cold Fire                    Is it ok?           03:59 PM, 04th Feb                   Yahya                   yes you can           04:03 PM, 04th Feb                   Yahya                   It was a pleasu
 re to assist you. Thank you for shopping with us.  Have a wonderful day.           04:04 PM, 04th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2056553