Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 03 Feb 2021 14:58:02 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           06:49 PM, 03rd Feb                   Bot                   Hi again!           06:49 PM, 03rd Feb                   Yahya                   Hi, Thank you for contacting us.my name is Yahya, How may I help you?           06:49 PM, 03rd Feb                     User                    My order is out for delivery since morning but no body call me           06:49 PM, 03rd Feb                   Yahya                   Please accept our apologise for inconvenience caused.           06:50 PM, 03rd Feb                   Yahya                   Could you please share your order id so that I can assist you further.           06:50 PM, 03rd Feb                     User                    4532614860           06:51 PM, 03rd Feb                   Yahya                   May I request you to please stay o
 n-hold while I retrieve the information.           06:52 PM, 03rd Feb                     User                    Ok           06:52 PM, 03rd Feb                   Yahya                   We would like to inform you that we will contact the concern team to do the needful as soon as possible           06:56 PM, 03rd Feb                     User                    Ok           06:56 PM, 03rd Feb                   Yahya                   and the courier team witll cotact you soon for collecting the order           06:56 PM, 03rd Feb                   Yahya                   do you have any other query ???           06:56 PM, 03rd Feb                     User                    No thank you           06:57 PM, 03rd Feb                   Yahya                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:57 PM, 03rd Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.co
 m/helpdesk/tickets/2053374