Subject: New Reply Received - Feedback or suggestions
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 03 Feb 2021 10:16:41 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  The customer has responded to the ticket.  Feedback or suggestions  Ticket comment <div dir="ltr">Hey I don't understand what you are saying,Order successfully placed from my end and amount is debited too. After all steps , i am getting SMS telling your order is  cancelled by unknown reason? </div>
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<div>On Tue, Feb 2, 2021 at 4:49 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Lifas,</div>
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<br>Thank you for contacting us.<br><br>Accept our full apologies for the inconvenience caused.<br><br>Please delete and reinstall the app and try the purchase again.<br>In the event that the same problem recurs, please provide us with the error image, mobile type and mobile system version, in order for you to be served in the fullest way.<br>Thank you for your cooperation with us.<br><br>Do not hesitate to contact us with any inquiries.<br><br>Your friends<br>Support Team.</div>
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<span style='font-size:10.5pt;font-family:"Times New Roman",serif;color:rgb(23,54,93)'> </span><div><span lang="EN-US" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:rgb(7,55,99);background-image:initial;background-repeat:initial'>Thanks &amp; Regards<br>LIFAS P K </span></div>
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<span lang="EN-US" style='font-size:9pt;font-family:"Times New Roman",serif;color:rgb(7,55,99);background-image:initial;background-repeat:initial'>Email : <a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a></span><span lang="EN-US" style='font-size:9pt;font-family:"Times New Roman",serif;color:rgb(23,54,93);background-image:initial;background-repeat:initial'> | </span><span lang="EN-US" style='font-size:9pt;font-family:"Times New Roman",serif;color:rgb(7,55,99);background-image:initial;background-repeat:initial'>Mobile : +971555883223</span>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2046859