Subject: New Reply Received - Click & Collect
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 03 Feb 2021 08:25:32 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  The customer has responded to the ticket.  Click & Collect  Ticket comment <div dir="auto">Thank you for your assistance.  but why i have to wait for 14 days to cancel it? i cannot cancel it before?<div dir="auto"><br></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, 3 Feb 2021, 10:56 am Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi abdullah,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>​We would like to inform you that the order will remin in the store for 14 days then it will cancel automaticlly then they will return it to our end then the concern team will initiate the refund to your account .<br><br>We thank you for your understanding and cooperation.<br>​<br>Feel free to get in touch with us for further assistance.<br><br>Your friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2046921