Subject: New Reply Received - Re: ﻿ Sorry, we had to cancel your order.
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 03 Feb 2021 07:37:34 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  The customer has responded to the ticket.  Re: 	Sorry, we had to cancel your order.   Ticket comment <div>Dear ‘Support Team’</div>
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<div>Please advise what you mean by ‘we’d love to hear that.’?</div>
<div>The item which I have tried to purchase numerous times, is still showing available for sale online even though it has been confirmed that it is unsuitable for sale. Either replace the item with one suitable for sale or remove the item altogether and show it as out of stock as it technically is. </div>
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<div>I’m very disappointed at the lack of action and common sense from the Support Team.</div>
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<div>Regards<br><br><div dir="ltr">Lorraine McAsey<div><br></div>
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<div>On 2 Feb 2021, at 16:53, Max &lt;[email-masked]&gt; wrote:<br><br>
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	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr"><div dir="ltr">Hi Lorraine,<br><br>Thank you for contacting us.<br><br>We'd love to hear that.<br><br>Your feedback is important for us to raise our quality of service and thank you for providing us with your feedback.<br>Thank you for your cooperation and shopping with us, and we look forward to serving you later.<br><br>Do not hesitate to contact us with any inquiries.<br><br><br>Your friends<br>Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2047879