Subject: Ticket Assigned - Conversation with mohamed
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 26 Jan 2021 13:39:55 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mohamed mohamed                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  mohamed Bot:  Hi Mohamed ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9631233558 Bot:    Your order status is  : Placed   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0568262163            05:32 PM, 26th Jan        
            Yahya                   Hi Mohamed, Thank you for contacting us.my name is Yahya, How may I help you?           05:34 PM, 26th Jan                     mohamed                    Hi           05:34 PM, 26th Jan                     mohamed                    Why my order is not being processed           05:35 PM, 26th Jan                     mohamed                             05:35 PM, 26th Jan                     mohamed                    ?           05:35 PM, 26th Jan                     mohamed                    ???           05:36 PM, 26th Jan                     mohamed                    ?           05:36 PM, 26th Jan                   Yahya                   We would like to inform you that as we can see your order has heen placed successfully today and it will be delivered to you within 2-3 days           05:36 PM, 26th Jan                     mohamed                             05:37 PM, 26th Jan                     mohamed                    What is this messag
 e for then ??           05:37 PM, 26th Jan                   Yahya                   We would like to inform you that the message which you got it could be technical error           05:38 PM, 26th Jan                     mohamed                    Ok sir           05:38 PM, 26th Jan                   Yahya                   and your order placed successfully           05:38 PM, 26th Jan                     mohamed                    Thank you for your help .           05:38 PM, 26th Jan                   Yahya                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:39 PM, 26th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2023251