Subject: Ticket Assigned - Conversation with muhmmad salman
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 26 Jan 2021 13:35:06 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with muhmmad salman muhmmad salman                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  muhmmad salman Bot:  Hi Muhmmad Salman ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9630150710 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0552777168            05:
 26 PM, 26th Jan                     muhmmad salman                    Waiting           05:26 PM, 26th Jan                   Yahya                   Hi Muhmmad, Thank you for contacting us.my name is Yahya, How may I help you?           05:27 PM, 26th Jan                     muhmmad salman                    Hi           05:27 PM, 26th Jan                     muhmmad salman                    Before i order some stuff on max on 21 jan.but forget to change my mobile number in adress.           05:28 PM, 26th Jan                     muhmmad salman                    Now courier is calling my old number and that is close           05:29 PM, 26th Jan                   Yahya                   Could you please share your order id so that I can assist you further.           05:29 PM, 26th Jan                     muhmmad salman                    I want you to give them my new number then they can call me again           05:30 PM, 26th Jan                     muhmmad salman                 
    9630150710           05:30 PM, 26th Jan                   Yahya                   May I request you to please stay on-hold while I retrieve the information.           05:30 PM, 26th Jan                     muhmmad salman                    Sure           05:30 PM, 26th Jan                   Yahya                   We would like to inform you that after verifying the matter, it became clear to us that the shipping team tried to reach you to deliver the order, but did not find any response, and the shipping team tried to repeat the process again and did not succeed either. and they are on the way and they contacted you through 552777168           05:31 PM, 26th Jan                     muhmmad salman                    I did not receive any call on 055_2777168 today           05:32 PM, 26th Jan                   Yahya                   they are on the way and they will contact you by same number kindly give response to the team to get your order           05:33 PM, 26th Jan         
             muhmmad salman                    Sure i will           05:34 PM, 26th Jan                   Yahya                   do you have any other query ???           05:34 PM, 26th Jan                     muhmmad salman                    No thank u           05:34 PM, 26th Jan                   Yahya                   have a great time           05:34 PM, 26th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2023229