Subject: Ticket Assigned - Conversation with merazul haque
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 26 Jan 2021 12:44:21 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with merazul haque merazul haque                    Bot:  Hi again! Bot:  Please enter your name Customer:  merazul haque Bot:  Hi Merazul Haque ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.    For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0540673598            04:31 PM, 26th Jan                   Yahya                   Hi Merazul, Thank you for contacting us.my name is Yahya, How may I help you?           04:32 PM, 26th Jan                     merazul haque                    Sir I want to return my order so please can you help me           04:32 PM, 26th Jan                     merazul haque                    Because by mistake unwanted size order           04:33 PM, 26th Jan                   Yahya                   Could you please share your order id so that I can assist you further.           04:34 PM, 26th Jan                     merazul haque                    Ok I send you my order I'd please wait           04:35 PM, 26th Jan                     merazul haque                    6266723803           04:37 PM, 26th Jan                   Yahya                   May I request you to please stay on-hold while I retrieve the information.           04:37 PM, 26th Jan                     merazul haque                    In this order 3 items 2 underwear and 1  t-shirt  I want to change ya return only underwear           04:38 PM, 26th Jan                     merazul haque                    When time i massage you sir           04:39 PM, 26th Jan                   Yahya                   which item you want to return           04:39 PM, 26th Jan                     merazul haque                    Sir only 2 underwear           04:42 PM, 26th Jan                   Yahya                   We would like to inform you that we created the return requrst for the items           04:42 PM, 26th Jan                   Yahya                   do you have any other query ???           04:42 PM, 26th Jan                     merazul haque                    No only one query           04:43 PM, 26th Jan                   Yahya                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:44 PM, 26th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2023008