Subject: Ticket Assigned - Conversation with hi
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 26 Jan 2021 10:42:51 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi again! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9630616563 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            02:34 PM, 26th Jan                   Yahya                   Hi, Thank you for contacting us.my name is Yahya, How may I help you?           02:35 PM, 26th Jan               
       hi                    Dear i placed order on 23rf and still its in under process           02:35 PM, 26th Jan                     hi                    Order number is 9630616563           02:36 PM, 26th Jan                   Yahya                   May I request you to please stay on-hold while I retrieve the information.           02:36 PM, 26th Jan                     hi                    Sure           02:37 PM, 26th Jan                   Yahya                   Please accept our apologise for inconvenience caused.           02:37 PM, 26th Jan                     hi                    No issue           02:37 PM, 26th Jan                   Yahya                   We would like to inform you that your order has been shipped and it will deliver to the stoer within 24 hrs and the team of the store will contact you for collection soon           02:38 PM, 26th Jan                     hi                    Okay thanks actually  iam travelling on 28. Please arrange collection be
 fore 28. Thanks           02:39 PM, 26th Jan                   Yahya                   We would like to inform you that if they do not contact you within 24hrs kindly contact us           02:41 PM, 26th Jan                   Yahya                   Are you still with us???           02:42 PM, 26th Jan                   Yahya                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           02:42 PM, 26th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2022452