Subject: Ticket Assigned - Conversation with maricel
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 26 Jan 2021 10:40:52 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with maricel maricel                    Bot:  Hi again! Bot:  Please enter your name Customer:  marcel llevado Bot:  Hi Marcel Llevado ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.    For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            02:30 PM, 26th Jan                   Yahya                   Hi Marcel, Thank you for contacting us.my name is Yahya, How may I help you?           02:36 PM, 26th Jan                   Yahya                   Are you still with us???           02:38 PM, 26th Jan                   Yahya                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           02:40 PM, 26th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2022437