Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 26 Jan 2021 08:34:58 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi I need to track my order where it says shipped on 24th           12:22 PM, 26th Jan                     User                    Order # 8230633094           12:22 PM, 26th Jan                   Yahya                   Hi, Thank you for contacting us.my name is Yahya, How may I help you?           12:23 PM, 26th Jan                     User                    Hi yahya           12:23 PM, 26th Jan                     User                    I have placed an order and it says shipped on 24th           12:23 PM, 26th Jan                     User                    No one has called me yet, so what is the status of the Order           12:24 PM, 26th Jan                   Yahya                   Please accept our apologise for inconvenience caused.           12:25 PM, 26th Jan                   Yahya          
          Could you please share your order id so that I can assist you further.           12:25 PM, 26th Jan                     User                    OK noted, AWB FP012421100055           12:26 PM, 26th Jan                     User                    8230633094           12:26 PM, 26th Jan                   Yahya                   May I request you to please stay on-hold while I retrieve the information.           12:26 PM, 26th Jan                     User                    [email-masked]           12:26 PM, 26th Jan                     User                    Ok noted           12:26 PM, 26th Jan                   Yahya                   We would like to inform you that the order has been shipped and they will contact you soon to collect the order           12:28 PM, 26th Jan                     User                    Yes got that information, but that was 24/1/21 and its been 2 days.           12:29 PM, 26th Jan                   Yahya                   the couier will
  contact you today and they are on the way           12:30 PM, 26th Jan                     User                    Ok thank you Yahya. Have a great day.           12:30 PM, 26th Jan                   Yahya                   kindly contact us if you did not get your order within 24hrs           12:30 PM, 26th Jan                     User                    ok can I get a contact number, as I have been trying 22085401           12:32 PM, 26th Jan                   Yahya                   1800871           12:33 PM, 26th Jan                   Yahya                   do you have any other query ???           12:34 PM, 26th Jan                   Yahya                   Are you still with us???           12:34 PM, 26th Jan                   Yahya                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           12:34 PM, 26th Jan                                          View co
 nversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2021922