Subject: Ticket Assigned - Conversation with muhammad bilal
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 25 Jan 2021 13:30:35 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with muhammad bilal muhammad bilal                    Bot:  Hi again! Bot:  Please enter your name Customer:  muhammad bilal Bot:  Hi Muhammad Bilal ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9630821838 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            05:20 PM, 25th Jan                     muhammad bilal                    ???           05:21 PM, 25th Jan                   Ya
 hya                   Hi Muhammad, Thank you for contacting us.my name is Yahya, How may I help you?           05:22 PM, 25th Jan                     muhammad bilal                    Hi good evening           05:22 PM, 25th Jan                     muhammad bilal                    Can you tell me where is my order... Why isn't Deliver yet           05:22 PM, 25th Jan                   Yahya                   Please accept our apologise for inconvenience caused.           05:23 PM, 25th Jan                   Yahya                   May I request you to please stay on-hold while I retrieve the information.           05:23 PM, 25th Jan                     muhammad bilal                    Ok           05:23 PM, 25th Jan                   Yahya                   We would like to inform you that as we can see that your order has been shipped an its on the way to you kindly give a response when the courier team contact you           05:24 PM, 25th Jan                     muhammad bilal  
                   ???           05:26 PM, 25th Jan                   Yahya                   We would like to inform you that as we can see that your order has been shipped an its on the way to you kindly give a response when the courier team contact you within 24hrs           05:27 PM, 25th Jan                     muhammad bilal                    Ok           05:28 PM, 25th Jan                   Yahya                   do you have any other query ???           05:28 PM, 25th Jan                   Yahya                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:30 PM, 25th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2019744