Subject: Ticket Assigned - Conversation with lasanthi
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 25 Jan 2021 11:55:11 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with lasanthi lasanthi                    Bot:  Hi again! Bot:  Please enter your name Customer:  4528982794 Bot:  Please enter your name Customer:  lasanthi Bot:  Hi Lasanthi ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Qatar Bot:  Please enter your order number to continue Customer:  4528982794 Bot:    Your order status is  : Pending   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            03:47 PM, 25th Jan                   Yahya                   Hi Lasanthi, Thank you for contacting us.my na
 me is Yahya, How may I help you?           03:48 PM, 25th Jan                     lasanthi                    1990306wht is the status of my complaint           03:49 PM, 25th Jan                     lasanthi                    1990306           03:49 PM, 25th Jan                     lasanthi                    I havent received my payment yet           03:49 PM, 25th Jan                     lasanthi                    B3coz u didnt cancelled my order yet           03:50 PM, 25th Jan                   Yahya                   Please accept our apologise for inconvenience caused.           03:51 PM, 25th Jan                   Yahya                   Could you please share your order id so that I can assist you further.           03:51 PM, 25th Jan                   Yahya                   Are you still with us???           03:54 PM, 25th Jan                   Yahya                   As we have not received a response, this chat will be closed automatically. Please feel free to get in 
 touch with us in case of any unanswered query.           03:54 PM, 25th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2019317