Subject: Ticket Assigned - Conversation with atul
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 24 Jan 2021 15:25:04 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with atul atul                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  atul Bot:  Hi Atul ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD or cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.   Canceled your order? Your refund will depend on your payment method.   Paid by card - 
 card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0505815745            07:19 PM, 24th Jan                   Yahya                   Hi Atul , Thank you for contacting us.my name is Yahya, How may I help you?           07:19 PM, 24th Jan                     atul                    Hi           07:20 PM, 24th Jan                     atul                    I have returned a product. I want to know wh
 en will i get the refund           07:20 PM, 24th Jan                   Yahya                   Could you please share your order id so that I can assist you further.           07:20 PM, 24th Jan                     atul                    6263382087           07:21 PM, 24th Jan                   Yahya                   May I request you to please stay on-hold while I retrieve the information.           07:21 PM, 24th Jan                     atul                    Okay           07:22 PM, 24th Jan                   Yahya                   We would like to inform you that your item has been recieved today only and it needs 2 days for checking the quality then they will initiate the refund           07:24 PM, 24th Jan                     atul                    Okay           07:24 PM, 24th Jan                   Yahya                   have a great day           07:24 PM, 24th Jan                                          View conversation in Freshchat https://landmarkgroupservice.fre
 shdesk.com/helpdesk/tickets/2016642