Subject: Ticket Assigned - Conversation with hii
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 24 Jan 2021 13:31:47 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hii hii                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hii Bot:  Hi Hii ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  /startOver Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0554042303            05:27 PM, 24th Jan                     hii   
                  ok           05:27 PM, 24th Jan                     hii                    i want to change my delivery address ...How i can do it ?           05:27 PM, 24th Jan                   Yahya                   Hi, Thank you for contacting us.my name is Yahya, How may I help you?           05:28 PM, 24th Jan                   Yahya                   How may I help you?           05:28 PM, 24th Jan                   Yahya                   Please accept our apologise for inconvenience caused.           05:29 PM, 24th Jan                     hii                    hii           05:29 PM, 24th Jan                     hii                    i want to change my delivery address ...How i can do it ?           05:29 PM, 24th Jan                   Yahya                   We would like to inform you that we are really sorry we can not change the address of the delivery after placing the order but you can inform the courier team  your location when they contact you for delivery     
       05:30 PM, 24th Jan                   Yahya                   do you have any other query ???           05:30 PM, 24th Jan                     hii                    so they will deliver to other location ?           05:31 PM, 24th Jan                   Yahya                   yes they will do the nnedful           05:31 PM, 24th Jan                   Yahya                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:31 PM, 24th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2016205