Subject: Ticket Assigned - Conversation with hi
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 24 Jan 2021 12:44:09 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6265635696 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +966540858589            04:36 PM, 24th Jan                   Yahya                   Hi, Thank you for contacting us.my name is Yahya, How may I help you?           04:38 PM, 24th Jan                     hi                    Hi Yahya           04:39 PM, 24th Jan                     hi                    My order talk too long time my friend           04:40 PM, 24th Jan                   Yahya                   Your order ID 6265635696 is now ready for collection.  Please ensure that you have an ID card or passport during the pick-up process.           04:40 PM, 24th Jan                     hi                    But now I am abroad           04:40 PM, 24th Jan                     hi                    My friend  Mus3ab مصعب           04:40 PM, 24th Jan                     hi                    Can talk my item please,           04:41 PM, 24th Jan                     hi                    I will send him a screen shot of the order           04:41 PM, 24th Jan                   Yahya                   We would like to inform you that kindly provide him you ID  to be able to collect the order           04:41 PM, 24th Jan                     hi                    Is it OK?           04:42 PM, 24th Jan                   Yahya                   yes he can if he have your id           04:42 PM, 24th Jan                   Yahya                   do you have any other query could i assist you with  ???           04:43 PM, 24th Jan                   Yahya                   Are you still with us???           04:43 PM, 24th Jan                   Yahya                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           04:44 PM, 24th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2015996