Subject: Ticket Assigned - Conversation with hello
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 24 Jan 2021 12:13:15 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hello hello                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hello Bot:  Hi Hello ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9630108317 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  561731749            03:59 PM, 24th Jan                     h
 ello                    okay           04:00 PM, 24th Jan                   Yahya                   Hi, Thank you for contacting us.my name is Yahya, How may I help you?           04:00 PM, 24th Jan                     hello                    Hello Yahya           04:01 PM, 24th Jan                     hello                    I  would like to track my order           04:01 PM, 24th Jan                     hello                    it was supposed to arrive yesterday           04:01 PM, 24th Jan                     hello                    SD000995378           04:01 PM, 24th Jan                     hello                    hello?           04:03 PM, 24th Jan                   Yahya                   May I request you to please stay on-hold while I retrieve the information.           04:03 PM, 24th Jan                     hello                    ok           04:03 PM, 24th Jan                   Yahya                   We would like to inform you that your order has been shipped and
  it will deliver to you within 24-48hrs           04:04 PM, 24th Jan                     hello                    when I first ordered they said it will take 1 to 2 days           04:04 PM, 24th Jan                     hello                    today is the second day           04:05 PM, 24th Jan                   Yahya                   yes the frame of delivery is 3-5 days           04:08 PM, 24th Jan                   Yahya                   do you have any other query ???           04:08 PM, 24th Jan                     hello                    no           04:08 PM, 24th Jan                     hello                    but please fix ur webiste, the order initially said 1-2 days not 3-5 days           04:09 PM, 24th Jan                   Yahya                   please give me some time will escalate your concern to the relevant team and will get back to you on email           04:11 PM, 24th Jan                   Yahya                   have a great day           04:13 PM, 24th J
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