Subject: Ticket Assigned - Conversation with hi
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 24 Jan 2021 10:24:34 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Qatar Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +97433960768            02:17 PM, 24th Jan                     hi                    ok           02:17 PM, 24th Jan                     hi                    i need to change the size, that's it           02:17 PM, 24th Jan                   Yahya                   Hi, Thank you for contacting us. my name is Yahya, How may I help you?           02:17 PM, 24th Jan                   Yahya                   Could you please share your order id so that I can assist you further.           02:18 PM, 24th Jan                     hi                    hi yahya           02:18 PM, 24th Jan                     hi                    i received the item today           02:18 PM, 24th Jan                     hi                    but i need change the size           02:18 PM, 24th Jan                     hi                    could i change it?           02:18 PM, 24th Jan                     hi                    ok           02:18 PM, 24th Jan                   Yahya                   We would like to inform you that if you want to change the shoe you can visit the nearest store of shoemart and exchange it           02:20 PM, 24th Jan                     hi                    4530416503           02:20 PM, 24th Jan                     hi                    so i submit the return request           02:21 PM, 24th Jan                   Yahya                   We would like to inform you that we will remove the online return request to be able to exchamge it in the store           02:21 PM, 24th Jan                   Yahya                   do you have any other query could i assist you with ???           02:22 PM, 24th Jan                   Yahya                   Are you still with us???           02:22 PM, 24th Jan                     hi                    ok, could you please cancel my return request?           02:22 PM, 24th Jan                   Yahya                   yes we will cancel it           02:23 PM, 24th Jan                     hi                    ok good           02:23 PM, 24th Jan                     hi                    thanks a lot yahya           02:23 PM, 24th Jan                     hi                    appreciate ❤️           02:23 PM, 24th Jan                   Yahya                   have a great day           02:23 PM, 24th Jan                     hi                    u 2           02:23 PM, 24th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2015384