Subject: Re: RRN request #6254712708
From: Sankar T <[email-masked]>
To: Jessie Caparas <[email-masked]>, "Fauzan Ahmad . Musalman" <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Ezzaldeen Mahyoub <[email-masked]>, Yahya <[email-masked]>, seeta.seeta <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sat, 23 Jan 2021 09:58:53 +0000

@Jessie Caparas<mailto:[email-masked]> – Please refer cscockpit.

From: Jessie Caparas <[email-masked]>
Date: Saturday, 23 January 2021 at 12:08 PM
To: "Fauzan Ahmad . Musalman" <[email-masked]>, Escalations Dxbteam <[email-masked]>, Sankar T <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Ezzaldeen Mahyoub <[email-masked]>, Yahya <[email-masked]>, "seeta.seeta" <[email-masked]>, Apoorv Joshi <[email-masked]>
Subject: RE: RRN request #6254712708

@Sankar T<mailto:[email-masked]>

Is this in your list for manual refunds to payfort?

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Saturday, January 23, 2021 10:18 AM
To: Escalations Dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Ezzaldeen Mahyoub <[email-masked]>; Yahya <[email-masked]>; seeta.seeta <[email-masked]>; Apoorv Joshi <[email-masked]>
Subject: RRN request #6254712708
Importance: High

External email sender, please take precaution.
Hi Team,

With reference to order #6254712708

The refund has been done on 16 Dec 20 (shared with payfort). But customer still complaining that he has not got the refund. We request you to please share the RRN.

Regards,
Fauzan

________________________________
From: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Ezzaldeen Mahyoub" <[email-masked]<mailto:[email-masked]>>, "Yahya" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, January 22, 2021 6:33:54 PM
Subject: RRN request

Hi Team,

With reference to order no 6254712708

Kindly check if the refund has been initiated for the cancelled item please share the RRN if not kindly initiate the refund

Regards,
Ezzaldeen

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