Subject: Note Added - [#1976181] return item update the status
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 22 Jan 2021 16:19:43 +0000 (UTC)

Hi ,    Ezzaldeen Mahyoub added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1976181    Subject:  return item update the status   Requester: salim shazada    Note Content:   <div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr">Hi Team.<br><br>Problem Statement: Order not delivered (RTO)<br>Order Date :  Jan 3, 2021<br>Order ID:6260580832<br>Tracking ID:CRDSAL0143454221<br>Assistance Required: Need Urgent Refund.<br>Issue Description: The order was placed on Jan 3, 2021 , and shipped with Saudi Post under tracking (CRDSAL0143454221). Now as per Saudi Post website the shipment has been returned to WH on 13.01.2021 . but in hybris the status is still in transit. Kindly check and assist us to mark the order as NDR and process the refund for customer asap.<br><br>Thank you for your help.<br><br>Regards,<br>Yahya</div></div>