Subject: Ticket Assigned - Conversation with rocky lazaro
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 22 Jan 2021 12:20:31 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with rocky lazaro rocky lazaro                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  rocky lazaro Bot:  Hi Rocky Lazaro ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9629533947 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0505289671        
     04:16 PM, 22nd Jan                   Yahya                   Hi Rocky, Thank you for contacting us.my name is Yahya, How may I help you?           04:18 PM, 22nd Jan                   Yahya                   We would like to inform you that after verifying the matter, it became clear to us that the shipping team tried to reach you to deliver the order, but did not find any response, and the shipping team tried to repeat the process again and did not succeed either.           04:20 PM, 22nd Jan                   Yahya                   Are you still with us???           04:20 PM, 22nd Jan                   Yahya                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           04:20 PM, 22nd Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2009922