Subject: Ticket Assigned - Conversation with hi
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 22 Jan 2021 11:19:17 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6265066202 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0545701469 Bot:  Please wait while we transfer you to an agent Agent
 :  Hi, Thank you for contacting us. My name is Yazid How may I help you? Agent:  Are you still with us ? Agent:  As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query. Bot:  Rate our Customer Service Agent Customer:  It has been 7 days Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi Hi ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6265066202 Bot:   Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to 
 one of our agent? Customer:  Yes            03:10 PM, 22nd Jan                     hi                    Ok           03:10 PM, 22nd Jan                   Yahya                   Hi, Thank you for contacting us.my name is Yahya, How may I help you?           03:11 PM, 22nd Jan                     hi                    Hello           03:12 PM, 22nd Jan                     hi                    It has been 7 days since i order still i dont have my package           03:12 PM, 22nd Jan                     hi                    They suppose to deliver on thursday 21st but they didnt           03:12 PM, 22nd Jan                     hi                    ?           03:13 PM, 22nd Jan                     hi                    Hello yahya what happen please reply           03:15 PM, 22nd Jan                     hi                    ?           03:15 PM, 22nd Jan                   Yahya                   Please accept our apologise for inconvenience caused.           03:18 PM, 22nd Jan    
                Yahya                   Could you please share your order id so that I can assist you further.           03:18 PM, 22nd Jan                   Yahya                   Are you still with us???           03:18 PM, 22nd Jan                   Yahya                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           03:19 PM, 22nd Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2009772