Subject: Ticket Assigned - Conversation with riddhi
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 22 Jan 2021 11:18:28 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with riddhi riddhi                    Customer:  Hello Bot:  Hi again! Bot:  Please enter your name Customer:  riddhi Bot:  Hi Riddhi ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            03:12 PM, 22nd Jan                     riddhi                    I made a return request on 15th Jan but not received my refund till now           03:13 PM, 22nd Jan                   Yahya                   Hi Riddhi, Thank you for contacting us.my name is Yahya, How may I help you?           03:15 PM, 22nd Jan                   Yahya                   Are you still with us???           03:18 PM, 22nd Jan                   Yahya                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           03:18 PM, 22nd Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2009771