Subject: New Reply Received - return item update the status
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 22 Jan 2021 09:52:17 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  The customer has responded to the ticket.  return item update the status  Ticket comment <div dir="auto">Order number. <div dir="auto">6260580832</div>
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<div dir="auto">See the attached for your reference. </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, 22 Jan 2021, 12:21 Babyshop, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 1976181</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<span>-</span>——</div>
<div dir="ltr">Yahya Ahmed Mohammed Ali Al- Dhurafi : </div>
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<div dir="ltr">​Hi salim,<br><br>Thank you for contacting us.<br><br>Accept our full apologies for the inconvenience caused.</div>
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<div dir="ltr">​Kindly provide us the names of the items which you want to return to place a return request and make the courier team to contact  you for collection.<br><br>
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<div dir="ltr"><div>Do not hesitate to contact us for further assistance.<br><br>Your friends,<br>Support Team.<br><br><br>
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Attachments :
1. <a href='http://helpae.babyshopstores.com/helpdesk/attachments/2043185669600'>Screenshot_20210122-124952_Max.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1976181