Subject: Ticket Assigned - Conversation with rubeena
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 21 Jan 2021 13:18:19 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with rubeena rubeena                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  rubeena Bot:  Hi Rubeena ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0588756076            05:07 PM, 21st Jan                   Yahya                   Hi Rubeena Thank you for contacting us.my name is Yahya, How may I help you?           05:09 PM, 21st Jan                     rubeena                    Ji           05:12 PM, 21st Jan                     rubeena                    Hi           05:12 PM, 21st Jan                     rubeena                    Isn't the click& collect iption available right now?           05:12 PM, 21st Jan                   Yahya                   We would like to inform you that yes its available you can place an order           05:13 PM, 21st Jan                   Yahya                   Are you still with us???           05:14 PM, 21st Jan                     rubeena                    When aI check out i can see only home delivery option           05:14 PM, 21st Jan                   Yahya                   We would like to inform you that sometime the items is not available in the store so the option not appear           05:15 PM, 21st Jan                     rubeena                    Ok..let me check with any other item           05:17 PM, 21st Jan                   Yahya                   yeah sure           05:17 PM, 21st Jan                   Yahya                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:18 PM, 21st Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2007653