Subject: Ticket Assigned - Conversation with muhammed nizamuddeen
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 21 Jan 2021 12:20:19 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with muhammed nizamuddeen muhammed nizamuddeen                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  muhammed nizamuddeen Bot:  Hi Muhammed Nizamuddeen ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6265816455 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer: 
  0532842208            04:12 PM, 21st Jan                   Yahya                   Hi Mohammed, Thank you for contacting us.my name is Yahya, How may I help you?           04:13 PM, 21st Jan                     muhammed nizamuddeen                    i would like to know the status of my purchase ! When it is expected to ship ?           04:14 PM, 21st Jan                     muhammed nizamuddeen                    6265816455           04:14 PM, 21st Jan                   Yahya                   Please accept our apologise for inconvenience caused.           04:15 PM, 21st Jan                   Yahya                   May I request you to please stay on-hold while I retrieve the information.           04:15 PM, 21st Jan                     muhammed nizamuddeen                    ok           04:16 PM, 21st Jan                   Yahya                   We would like to inform you that as we can see that your order under collection and it will ship  within 24hrs           04:17 PM, 2
 1st Jan                     muhammed nizamuddeen                    Noted. THanks           04:17 PM, 21st Jan                   Yahya                   have a great day           04:19 PM, 21st Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2007368