Subject: Ticket Assigned - Conversation with my name is faizal
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 21 Jan 2021 10:50:12 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with my name is faizal my name is faizal                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  my name is faizal Bot:  Hi My Name Is Faizal ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  Kuwait Bot:  Please enter your order number to continue Customer:  8229862719 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0096550711890 Bot:  Please wait while we transfer you to an agent Agent:  Hi faizal, Thank you for contacting us.my name is Yahya, How may I help you? Agent:  Are you still with us??? Agent:  As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query. Bot:  Rate our Customer Service Agent Customer:  /startOver Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi My Name Is Faizal ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  Kuwait Bot:  Please enter your order number to continue Customer:  8229862719 Bot:   Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            02:41 PM, 21st Jan                     my name is faizal                    hello           02:42 PM, 21st Jan                   Bot                   أهلا مرة أخرى!           02:42 PM, 21st Jan                   Yahya                   Hi faizal, Thank you for contacting us.my name is Yahya, How may I help you?           02:42 PM, 21st Jan                     my name is faizal                    Hi yahya           02:42 PM, 21st Jan                     my name is faizal                    how are you           02:42 PM, 21st Jan                     my name is faizal                    I want to link my account with shukran points           02:42 PM, 21st Jan                   Yahya                   May I request you to please stay on-hold while I retrieve the information.           02:44 PM, 21st Jan                     my name is faizal                    my mobile number 50711890           02:44 PM, 21st Jan                   Yahya                   kindly contact with shukran team to do the needful [email-masked]           02:45 PM, 21st Jan                     my name is faizal                    ok           02:46 PM, 21st Jan                   Yahya                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:50 PM, 21st Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2006969