Subject: Ticket Assigned - Conversation with Rinsing Unicorn
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 20 Jan 2021 11:49:59 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Rinsing Unicorn Rinsing Unicorn                    I lost the receipt           03:28 PM, 20th Jan                     Rinsing Unicorn                    Can you find it from the system from the mobile number           03:28 PM, 20th Jan                     Rinsing Unicorn                    I did the purchase last week on jan 12 at alrai branch           03:29 PM, 20th Jan                   Yahya                   Hi, Thank you for contacting us. How may I help you?           03:30 PM, 20th Jan                     Rinsing Unicorn                    I purchased a floor lamp last week Jan 12           03:31 PM, 20th Jan                     Rinsing Unicorn                    from alrai branch           03:31 PM, 20th Jan                     Rinsing Unicorn                    it was out of stock at the branch and they told           03:31 PM, 20th Jan                     Rinsing Unicorn                    me they will bring it from           03:31 PM, 20th Jan                     Rinsing Unicorn                    the store           03:31 PM, 20th Jan                     Rinsing Unicorn                    i still didn’t receive a call from them to pick it up           03:31 PM, 20th Jan                     Rinsing Unicorn                    its been a week           03:32 PM, 20th Jan                     Rinsing Unicorn                    The problem is that lost the receipt           03:32 PM, 20th Jan                     Rinsing Unicorn                    The receipt was on mobile number 95588912           03:32 PM, 20th Jan                     Rinsing Unicorn                    Can you get the receipt from the system           03:32 PM, 20th Jan                     Rinsing Unicorn                    Are u still with me???           03:34 PM, 20th Jan                   Yahya                   Please accept our apologise for inconvenience caused.           03:36 PM, 20th Jan                   Yahya                   please provide us the order number to do the needful           03:36 PM, 20th Jan                     Rinsing Unicorn                    I dont have the receipt           03:38 PM, 20th Jan                     Rinsing Unicorn                    Can u look it up on the system           03:38 PM, 20th Jan                     Rinsing Unicorn                    From the mobile number???           03:38 PM, 20th Jan                   Yahya                   is the order from the store or on line           03:40 PM, 20th Jan                     Rinsing Unicorn                    Store           03:41 PM, 20th Jan                     Rinsing Unicorn                    Alrai store           03:41 PM, 20th Jan                   Yahya                   We would like to inform you that we will contact the concern team to do the needful as soon as possiblekindly you can contact the store we are customer service for online only           03:44 PM, 20th Jan                     Rinsing Unicorn                    Can u give me the store number please           03:44 PM, 20th Jan                   Yahya                   we are really sorry we do not have any contact number for the stores           03:46 PM, 20th Jan                   Yahya                   but you can contact this number  (800-1111027)           03:46 PM, 20th Jan                   Yahya                   do you have any other query ???           03:46 PM, 20th Jan                   Yahya                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           03:49 PM, 20th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2004144