Subject: Ticket Assigned - Conversation with hi
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 20 Jan 2021 11:41:40 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9628243071 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0508722615            03:12 PM, 20th Jan                    
  hi                    I was supposed to receive the order on Thursday 14th January, 2021           03:13 PM, 20th Jan                     hi                    Havent received it uptill now....           03:13 PM, 20th Jan                     hi                    My conplait number is: 2003901.           03:15 PM, 20th Jan                     hi                    ?           03:15 PM, 20th Jan                   Yahya                   Hi, Thank you for contacting us.my name is Yahya, How may I help you?           03:17 PM, 20th Jan                     hi                    Hi           03:17 PM, 20th Jan                     hi                    My order ID: 9628243071           03:18 PM, 20th Jan                   Yahya                   Please accept our apologise for inconvenience caused.           03:18 PM, 20th Jan                   Yahya                   May I request you to please stay on-hold while I retrieve the information.           03:18 PM, 20th Jan                 
     hi                    I was supposed to receive the order on Thursday 14th January, 2021           03:18 PM, 20th Jan                     hi                    Haven't received it until now.           03:18 PM, 20th Jan                   Yahya                   We would like to inform you that after verifying the matter, it became clear to us that the shipping team tried to reach you to deliver the order, but did not find any response. The shipping team will contact you again. Please respond to the shipping team           03:20 PM, 20th Jan                     hi                    I dint recieve any  call from your team           03:20 PM, 20th Jan                     hi                    When did they try to contact me?           03:21 PM, 20th Jan                   Yahya                   the courier team contacted you through your no 508722615           03:22 PM, 20th Jan                     hi                    Havent received any call from your team           03:22 PM, 2
 0th Jan                   Yahya                   We would like to inform you that we will contact the concern team to do the needful as soon as possible           03:23 PM, 20th Jan                     hi                    When did they try to contact me?           03:23 PM, 20th Jan                     hi                    What date?           03:23 PM, 20th Jan                   Yahya                   as soon as possible           03:24 PM, 20th Jan                   Yahya                   within 24hrs           03:24 PM, 20th Jan                     hi                    Regarding the delivery of my order when did they contact me what date?           03:24 PM, 20th Jan                   Yahya                   they contacted you yesterday           03:26 PM, 20th Jan                     hi                    Havent recived any call which number did they contacted me on was it  0508722615           03:27 PM, 20th Jan                     hi                    My estimated dela
 y stated 14th           03:27 PM, 20th Jan                     hi                    Its almost been a week           03:28 PM, 20th Jan                   Yahya                   We would like to inform you that we will contact the concern team to do the needful as soon as possible           03:28 PM, 20th Jan                   Yahya                   do you have any other query ???           03:28 PM, 20th Jan                     hi                    But if i had to wear the outfit for an occasion my drlivery was not on time           03:28 PM, 20th Jan                     hi                    That disappointing from a renowned company like centrepoint           03:29 PM, 20th Jan                   Yahya                   Please accept our apologise for inconvenience caused.           03:30 PM, 20th Jan                   Yahya                   We would like to inform you that we will contact the concern team to do the needful as soon as possible           03:30 PM, 20th Jan     
                 hi                    Would appreciate for a compensation           03:30 PM, 20th Jan                     hi                    Its not about q day of two its almost been a week           03:31 PM, 20th Jan                   Yahya                   we will do the needful soon           03:33 PM, 20th Jan                   Yahya                   do you have any other query  could i assist you with???           03:33 PM, 20th Jan                     hi                    I need a compensation for such a delay           03:33 PM, 20th Jan                     hi                    Do let me know what can u do           03:34 PM, 20th Jan                     hi                             03:36 PM, 20th Jan                     hi                    Waiting for ur reply           03:38 PM, 20th Jan                   Yahya                   please give me some time will escalate your concern to the relevant team and will get back to you on email           03:39 PM, 20th J
 an                   Yahya                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:41 PM, 20th Jan                     hi                    In how much time can i recive the email           03:41 PM, 20th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2004108