Subject: refund Order ID: 6246010326
From: "Yahya Ahmed. Mohammed Ali Al- Dhurafi" <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>
Date: Tue, 19 Jan 2021 02:41:28 -0700 (MST)

Hi Team, 

Problem Statement: Refund 
Order Date : 23-Nov-2020 
Order ID: 6246010326 
Ticket no:1983377 
Assistance Required: Need an urgent check for the refund 
Issue Description: Customer chasing us that the refund did not initiate in his account ,as the hybrisd the refund has been done on 26/11/20. 

Kindly check the case as the customer provided us his BS. 

Regards, 
Yahya