Subject: Ticket Assigned - Conversation with natasha
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 18 Jan 2021 16:01:45 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with natasha natasha                    Customer:  So what's about Muhammad Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi Slam Alikum ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Bahrain Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            07:58 PM, 18th Jan                   Yahya                   Hi again , Thank you for contacting us.my name is Yahya, How may I help you?           07:58 PM, 18th Jan                   Yahya                   do you have any other query ???           07:59 PM, 18th Jan                   Yahya                   Are you still with us???           07:59 PM, 18th Jan                   Yahya                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           08:01 PM, 18th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1998628