Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 18 Jan 2021 15:22:59 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    I’ve asked to return an item from my latest order and received a confirmation offer as following “Return for Double Layer Textured Sweater ...   of order 2000796257 is confirmed. Our courier partner will get in touch with you to arrange a pickup.”  But whenever the courier came for pick up, he claimed of not having the acknowledgment receipt that should be handed to me. Accordingly, i refused to give him the item requested to be returned.  Please i need your support in this case asap           07:17 PM, 18th Jan                   Yahya                   Hi, Thank you for contacting us.my name is Yahya, How may I help you?           07:20 PM, 18th Jan                   Yahya                   Are you still with us???           07:22 PM, 18th Jan                   Yahya                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           07:22 PM, 18th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1998500